Privacy Policy

1.1 When browsing the Érre Group website, you may have the opportunity to get in touch through dedicated forms or other means available on the site. We collect certain personal data, including your name, email address, phone number, and other information you voluntarily provide.

1.2 For contact requests, quote requests, or other communications made through the website, we collect the necessary information to ensure proper management of your request and any future communications that may be needed — including full name, email, phone number, company, and other information you submit.

1.3 We also collect information resulting from your use of the website, allowing us to improve your browsing experience, optimize content, statistically analyze platform usage, and monitor website performance — including pages visited, browsing time, navigation paths, and any error messages. These processes are used solely for statistical purposes and continuous website improvement, without direct collection of personal information.

Érre Group uses the personal data we collect for the following purposes:

• Management of contacts and information requests;

• Responding to commercial or quote requests;

• Communication with clients and potential clients;

• Providing information about services;

• Improving your website experience;

• Development and optimization of content and functionality;

• Statistical analysis and website performance monitoring;

• Compliance with legal obligations.

Érre Group may share your personal data with third parties strictly necessary for website operation and service delivery — including web hosting providers, technical support, communication platforms, and statistical analysis tools.

All third parties involved commit to ensuring the confidentiality and protection of personal data in compliance with the General Data Protection Regulation.

Érre Group is responsible for processing personal data and managing the website https://www.grupoerre.pt/, determining which data is collected, the means of processing, and the purposes for which data is used.

For any questions related to personal data protection, you can contact us at: comunicacao@grupoerre.pt

Under applicable law, you have the right to access your personal data, as well as to rectify, delete, restrict processing, object to processing, and data portability.

You may also withdraw consent given for the processing of your personal data, where applicable.

If you wish to exercise any of your rights regarding your personal data, you can do so by contacting the address provided in this Privacy Policy.

You may also file a complaint with the National Data Protection Commission (CNPD).

Érre Group has adopted appropriate technical and organizational measures to protect personal data against unauthorized access, loss, destruction, alteration, or improper disclosure of collected information.

Adequate security procedures are implemented to ensure the protection and confidentiality of users' personal data.